Sellers Payments Policies

The Payments Policy explains how financial transactions relating to seller activities are managed on the Artsays platform. It outlines the general principles governing commissions, payout processing, and tax compliance applicable to sellers.

All payments are processed in accordance with applicable Artsays policies, payment partner requirements, and relevant legal and regulatory obligations. Sellers are responsible for maintaining accurate payment, banking, and tax information to facilitate successful transaction processing.

4.1 Commission

Artsays may charge applicable commissions for eligible transactions completed through the platform in consideration for providing marketplace services, technology infrastructure, payment facilitation, operational support, and other related services.

The applicable commission, where any, will be communicated before the completion of the relevant transaction or use of the applicable service.

Sellers acknowledge and agree that applicable commissions may be deducted from transaction proceeds before the remaining amount is processed for payout.

Artsays reserves the right to revise its commission structure from time to time. Any changes will apply prospectively and will be communicated through appropriate platform channels.

4.2 Payouts

Eligible seller payouts are processed after successful completion of the applicable transaction, subject to payment settlement, order fulfilment, verification requirements, and compliance with applicable Artsays policies.

Artsays generally processes seller payouts within two (2) to three (3) working days following successful delivery confirmation of the product, provided that there are no pending disputes, refunds, chargebacks, compliance reviews, or other circumstances requiring additional verification.

Before releasing a payout, Artsays may deduct applicable commissions, taxes, statutory deductions, payment processing charges, or other authorised adjustments.

Sellers are responsible for maintaining accurate banking information and payment details. Incorrect or incomplete information may result in delays to payout processing.

Where reasonably necessary, Artsays may temporarily delay, suspend, or withhold payouts to investigate suspected fraud, resolve disputes, comply with legal obligations, complete verification procedures, or protect the integrity of the platform.

4.3 Taxes

Sellers are solely responsible for complying with all applicable tax laws, statutory obligations, and regulatory requirements arising from their activities on the Artsays platform.

Where required by applicable law, sellers must provide valid tax information, including PAN, GST registration details (where applicable), or other information reasonably required for payment processing and regulatory compliance.

Where legally required, Artsays may collect, deduct, withhold, report, or remit applicable taxes or statutory deductions before processing payouts.

Sellers remain responsible for maintaining accurate tax records, issuing invoices where required by law, and fulfilling their individual tax filing and reporting obligations.